Terms & Conditions

1.ORDER ACCEPTANCE

1.1 The price shall be the price as written on the customer order form.

1.2 The Customer is required to pay a 50% non-refundable deposit on the date of ordering.

1.3 No goods may be removed from the premises until full payment of the order has been fulfilled. The Customer shall be deemed not to have made any payment unless any cheques have cleared the Seller’s bank account.

1.4 All goods remain the property of the seller until paid in full.

 

  1. SIZING

2.1 Bridal dresses are ordered in standard sizes and can be different to that of high street sizes. It is likely that alterations will be required. Alterations are not included in the purchase price of any dress.

2.2 The Seller shall take at minimum bust, waist and hip. Customer’s measurements are taken at the point of ordering and the dresses are ordered in accordance with those measurements. Changes in a Customer’s measurements and costs incurred as a result of those changes are the responsibility of the Customer.

2.3 The Seller will not accept liability if the gown does not fit or accept liability should the gown need major alterations or otherwise due to weight loss or weight gain.

 

  1. FITTINGS AND ALTERATIONS

3.1 Neither the Seller nor the Customer shall be under any obligation to undertake any fittings or alterations.

3.2 Fittings and alterations shall not be undertaken until the Goods have been paid for in full.

3.3 The Seller shall not be liable for any alterations at the request of the Customer that are contrary to the Seller’s advise.

 

  1.  FABRICS AND TRIMS

4.1 Sample gowns are a representation and exact fabric shades and trims cannot be guaranteed.

4.2 Beading is often hand-stitched and some beading may become loose or detached during the course of normal wear. This is not a fault and the Seller cannot accept responsibility for loss or damage in this event.

 

  1. CANCELLATION OF ORDERS

5.1 The Customer may cancel the order within 5 days of order acceptance and will forfeit any deposit paid.

5.2 If the order is cancelled after 5 days the Customer agrees to pay the Seller the full purchase price, regardless of any circumstance.

 

  1. COLLECTION OF GOODS

6.1 The Seller shall notify the Customer as soon as the Goods are ready for collection. Where the Seller provides an estimated collection date, the Seller will use reasonable endeavours to ensure that the Goods are available for collection by the Customer on that date.

6.2 The Seller shall not be obliged to deliver the Goods to the Customer other than at the Sellers’s premises.

6.3 The Customer is liable for the collection of goods within 3 months of the wedding date otherwise the contract will be deemed cancelled without any further notification and any monies paid will not be refunded. Goods will become the property of the Seller and may be re-sold.

6.4 Once the Goods have left the premises, the Seller cannot accept any responsibility for the Goods.

 

  1. RETURNS

7.1 Sale Goods are sold as seen and cannot be returned or refunded. Discounts given on Sale Goods reflect the condition of the Goods and the Customer shall be responsible for examining the Goods and be satisfied of any faults or defects before purchase.

7.2 For reasons of hygiene sales of shoes and accessories cannot be refunded or exchanged.

 

  1. LIABILITY

8.1 Should the Seller breach their obligation under this agreement, its liability is limited to any direct loss incurred by the Customer arising from such breach.

 

  1. FORCE MAJUERE

9.1 Events outside of the Sellers control, which is not reasonably foreseeable, shall be considered force majeure, meaning that the Seller is released from its obligations to fulfill contractual agreements.

Such circumstances include war, riot, crime, or strike, as well as any event considered an “act of God,” such as an earthquake, hurricane, tornado and flooding.

 

THE TERMS AND CONDITIONS OUTLINED ABOVE DO NOT IN ANY WAY AFFECT THE CUSTOMERS STATUTORY RIGHTS


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